How much is shipping if I'm in the United States?
We like shipping prices that are easy on the wallet, which is why we offer shipping tiers to you.
- Orders up to $20 - ship for $5
- Orders from $20.01-$60 - ship for $9
- Orders from $60.01-$99.99 - ship for $14
- Orders $100 or more - ship for FREE
Yes, FREE shipping on all orders over $100!
Shipping costs are calculated based on order size before the cost of shipping is applied. For example, if Annie from New York makes an order for $98, during checkout an additional $14 flat shipping rate will be charged, making her total order cost $112.
Do you offer International shipping?
Yes! We love our international community! We offer three flat rates, depending on order size:
- Orders up to $100 - ship for $29 flat
- Orders from $100-$200 - ship for $39 flat
- Orders $200 or more - ship for $45 flat
The costs are calculated based on order size before the cost of shipping is applied. For example, if Annie from Italy makes an order for $95, during checkout an additional $29 flat shipping rate will be charged, making her total order cost $134.
Please note that depending on the value of the item, import charges are not included with your checkout price. If you'd like to know your country's customs charges beforehand, contact your local post office for more information or check out www.dutycalculator.com.
Wait, but Canada, I'm from Canada!
Shipping to Canada isn't quite as pricey as sending stuff overseas, therefore pricing is as follows:
- Orders up to $100 - ship for $14 flat
- Orders from $100 or more - ship for $22 flat
When will my pre-ordered fabric ship?
As soon as possible! We expect most designs to ship within 6 weeks of the pre-order period ending. More details will be sent to you via email, and we'll also continue to update on the website. You can always email us too, your experience matters: email@example.com
Will my pre-orders be combined and shipped together?
When possible, items from multiple orders will be combined into the same package. This helps to reduce the number of packages sent to you, part of our commitment to being good citizens to the planet! Items from multiple orders may be combined into the same package if the orders meet the following criteria:
- Multiple orders are placed through the same customer account.
- The orders are being shipped to the same address.
- Items from each order are located at the same facility.
- The orders are shipping at around the same time.
- The items will be delivered by your promised delivery date.
Combining items from multiple orders into a single package won't change the amount of shipping you pay for each order. You'll be charged separate shipping charges for each of your orders. However, you will not be charged more than the total amounts quoted at checkout for all orders.
Can I return an item after I receive it?
Unlike other companies, we carry limited inventory. We focus on and consider quality fabric key, because we insist on quality cotton for our own creative products and because we'd like to reduce the need for returns. That said, we’ll do our best to facilitate exchanges or returns for store credit within 30 days of you receiving our fabric or products, provided they are unused and in "like-new" condition. Any shipping on returns will be at the expense of the buyer. The returned goods must include a copy of the receipt, your e-mail address, shipping address and phone number.
Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will do right by you! Please email firstname.lastname@example.org and we'll get you a label to send it back. Since we only have limited inventory, it can be tricky for us to replace a product exactly. When available, an exact replacement will be sent to the buyer at no additional cost. As stated above, all returns must include the original receipt, your e-mail address, shipping address and phone number.